জাতীয় উন্নয়ন প্রশাসন একাডেমি (নাডা)

Author: Dr. Mohammad Kamrul Hasan1 

Abstract

This research investigates the motivational elements that affect job satisfaction and role preferences among members of the Bangladesh Administrative Service (BAS). By utilizing established motivational frameworks—namely Maslow’s Hierarchy of Needs, Herzberg’s Two-Factor Theory, Self-Determination Theory (SDT), and the Job Characteristics Model (JCM)—the study analyzes the interplay between intrinsic and extrinsic motivators and various demographic and professional factors, including tenure, educational background, and personal interests, in shaping the career paths of public sector employees. Based on a survey responded by 100 BAS officials, the results reveal a significant inclination towards job assignments that correspond with their academic qualifications (53%) and personal interests (35%). Intrinsic motivators, such as autonomy, task significance, and intellectual satisfaction, are identified as primary sources of motivation. A substantial portion of the participants, who are predominantly experienced and well-educated (80% holding master’s degrees and 20% possessing PhDs), emphasize the importance of roles that promote selfactualization, competence, and meaningful contributions to the nation’s development. The findings underscore the essential function of job design in boosting employee motivation. By aligning job roles with employees’ educational backgrounds and career aspirations, organizations can enhance engagement and satisfaction, which is consistent with Herzberg’s focus on intrinsic motivators rather than hygiene factors. Additionally, the JCM highlights the significance of autonomy, task significance, and skill variety in maintaining motivation. Public administration organizations are advised to prioritize role alignment, intellectual engagement, and avenues for self-actualization within their job design frameworks. By focusing on these motivational factors, organizations can improve employee performance, foster commitment, and enhance overall effectiveness, thereby cultivating a motivated and content workforce. This study enhances the comprehension of motivation in public sector management, providing practical recommendations to improve job satisfaction and organizational efficiency.

Keywords: Motivation, Public Sector, civil service, job satisfaction, public administration 1 Deputy Secretary, Ministry of Public Administration and Senior Tutor, University of Manchester, UK. Email: rahin_risal@yahoo.com;mohammad.hasan@manchester.ac.uk